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Website launch checklist: what to check before you go live

Everything worth checking before you announce a new website, in the order a first-time visitor will notice it. Use it for a startup, a SaaS product, a client site or a business website.

Updated · by Adeoje Afeez

Launch day is the worst time to find out your homepage doesn't say what you do, or that the contact form leads nowhere. By then you've posted the link, emailed your list or handed the site to a client, and the first visitors are already forming an opinion.

This checklist covers what visitors notice first and what quietly breaks. Work through it a day or two before launch, on your phone as well as your laptop, ideally with someone who hasn't seen the site before.

1. The first screen

Most visitors decide whether to stay before they scroll. Open your homepage on a phone and look only at what fits on the screen.

  • It says what this is

    A stranger should be able to say what you offer in one sentence after five seconds. Brand slogans and words like “platform” or “solution” on their own don't count.

    Our review checks this

  • It says who it's for

    Name the audience, or make it obvious from the words you use. “For small clinics” beats “for everyone”.

    Our review checks this

  • It gives a reason to care

    The result the visitor gets, or the problem that goes away, should be visible before the feature list.

    Our review checks this

  • There is one clear next step

    One main button that says what happens next: “Start free trial”, “Book a call”, “See pricing”. Not three competing ones, and not “Learn more”.

    Our review checks this

  • It fits a phone screen

    No sideways scrolling, no text cut off, and the main button visible without hunting for it.

    Our scan measures this

2. Messaging and copy

  • The problem comes before the features

    Describe the problem or need in your visitor's words first. Features only make sense once someone recognises the problem.

    Our review checks this

  • The same thing has the same name everywhere

    If it's a “workspace” on the homepage, it shouldn't be a “project” on the pricing page and a “board” in the FAQ.

    Our review checks this

  • Buttons say where they lead

    “See how reminders work” tells people what to expect. Six buttons that all say “Learn more” don't.

    Our review checks this

  • No placeholder text is left

    Search every page for lorem ipsum, “Your headline here”, template testimonials, example.com links and stock “Company name” text.

  • Spelling and grammar are clean

    Read every page aloud once. Small mistakes on a new site read as carelessness.

3. Trust and credibility

A new site has no reputation yet, so visitors look for small signs that a real, accountable business is behind it.

  • Who is behind it is clear

    A business or person's name, a country, and a way to reach a human. An about page helps.

    Our review checks this

  • Contact details work

    An email address or contact form that actually reaches you. Send yourself a test message from a phone.

  • Proof is real and specific

    Named testimonials, client logos you're allowed to use, or concrete numbers you can back up. Anonymous quotes add little; invented ones are worse than none.

    Our review checks this

  • Claims match across pages

    Numbers like “500 customers” or “99.9% uptime” should be identical wherever they appear.

    Our scan compares this across pages

  • The policies you need are linked

    Every site that collects any data needs a privacy policy. Anything that sells needs terms, and stores need shipping and returns policies. Link them from the footer.

    Our scan measures this

4. Pricing and the offer

Skip this section for a portfolio or a site with no paid offer.

  • Prices are easy to find

    If you sell something, visitors should find the price, or how to get one, within a click.

    Our review checks this

  • Limits and extras are stated

    Usage limits, extra charges, taxes and what happens when someone goes over. An unpriced “additional usage fees apply” reads like a surprise bill.

    Our review checks this

  • Prices, trials and limits match everywhere

    Pricing page, FAQ, landing pages, marketplace listings and checkout should all say the same thing. Old prices hide in FAQs and blog posts.

    Our scan compares this across pages

  • Cancellation and refunds are answered

    Say how to cancel and whether refunds are possible, in plain words, before people pay.

6. Search and sharing basics

  • Each page has its own title

    Unique, descriptive page titles help search engines and people scanning their browser tabs.

    Our scan measures this

  • Each page has a meta description

    Without one, search results show whatever text the search engine picks.

    Our scan measures this

  • Images have alt text

    A short description for every meaningful image helps screen-reader users and search engines.

    Our scan measures this

  • Search engines are allowed in

    Check that robots.txt and any “noindex” settings from development were removed. This is one of the most common launch mistakes.

  • A sitemap is submitted

    Submit your sitemap in Google Search Console and Bing Webmaster Tools so new pages are found sooner.

  • Link previews look right

    Paste your link into a messaging app. Check the title, description and image that appear.

7. Measuring what happens

  • Analytics is installed and working

    Check that your analytics or ad pixel actually sends data when a page loads, not only that the script is there.

    Our scan measures this

  • You know your main goal

    Decide the one action that counts as success (a sign-up, a sale, a booking) and make sure you can measure it.

Get a second pair of eyes

The hardest part of checking your own site is that you already know what it means. A visitor doesn't. That's the gap our scan is built for: it reads your public pages the way a first-time visitor does, runs the technical checks marked above, and compares prices and claims across pages.

It can't test your forms, sign-up or checkout, or anything behind a login, so do those by hand.

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