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Web Quality Assurance

How we work

Refund policy

You see your score and three highest-priority findings before you pay anything. If a paid report then falls short in one of the ways below, you get your money back.

We refund in full when

  • The scan failed or could not read your site, and you were charged anyway.
  • The report states something about your pages that is clearly not on them.
  • A human-reviewed report was not delivered within 3 business days of payment.

What we don't refund

Disagreeing with an opinion in the report, or not seeing more sales after making changes. The free scan is there so you can judge the quality of the review before paying.

How to ask

Email webqualityassurance.mail@gmail.com within 14 days of purchase with the report link and what went wrong. We aim to reply within 2 business days. Approved refunds are paid back by Paddle, our reseller, to the card you paid with; you can also contact Paddle directly through the link in your receipt.